Management Case Study Example | Topics and Well Written Essays - 3750 words

Management - Case Study Example Resources within an organization includes finances, labor and time, which all are limited, yet important factors of production. In the 21st century, organizations have experienced intensive pressure to shift towards more production-oriented strategies to remain relevant and to overcome the numerous forces that are strenuous to business operations. For a smooth business run, organizational managers have to remain innovative and flexible to adapt to the dynamic market trends in their role of business coordination. Employees form part of the most vital resource that managers have to manipulate to tap their skills and knowledge and to direct them towards production. To optimize, it is important to align the employees to the organizational goals and to get them on board in the process of project implementation. Today, this has become the role that organizational managers have to shoulder if they have to succeed in their management duties. In the recent past, there has been an increase in work-related issues within many organizations due to conflicts as management face new market forces that require a transition into effective management strategies demanded by the dynamic market. ... Analysis of the Situation at Ground Matters on Ground In this case study, the university management experienced a conflict between the human resource manager and the chief Staff manager over the hiring of an employee in a matter of urgency in the organization. After the chief manager completed a selection process of an employee, the Human resource manager required that the employee produce a criminal investigation certificate as was provided by the organizational polices after which the employee would be served with a letter of acceptance. While the chief staff manager feels that in a matter of urgency the organizational policies can be overruled, the human resource manager feels that this would be a threat to these policies and insists on implementing them to the letter. Meeting between the two managers to discuss the issue ended up unsuccessful and as a matter of fact heightened the tension between the two officers. Resultantly, the chief staff officer had to resort to higher manag ement, the director, to resolve the issue at hand. Apart from heightening the tension between the two officers, the conflict between the two managers, had a consequence on the employees directly under them who also divided and supported their respective boss. The hired employee, Senior Academic Program specialist (SAPS) also felt that he was a victim a long and strenuous procedure and this had an impact of their work attitude. In summary, this conflict was extended to the entire organization and consequently had an impact on employee productivity in this organization. Scenario analysis In this case, the human resource manager and the chief staff manager had a conflict that seems to originate from differences in organizational strategy. While the human